What industries do you serve?

Expert cleaning solutions, a Charlotte NC commercial cleaning company, specializes in janitorial and deep cleaning services for commercial business properties and residential facilities. We provide commercial cleaning services in Charlotte NC for commercial properties and clients across many business industries. We have found that facilities requiring daily janitorial cleaning or even porter service is where our cleaning teams really shine. Some of the strongest partnerships that we have fall with the following customer industries:

1. We provide commercial cleaning services Charlotte NC for apartment buildings and residential facilities. Our team understands the importance of taking on routine cleaning of common areas & apartment property management team’s workspace. Our cleaning technicians ensure that the facilities are at their best for for current and future residents. When the units are ready for turnover deep cleaning, we have the right equipment and lots of elbow grease to get the unit looking like a model home, ready for move in day. With our porter service team onsite, we can also handle all the emergency clean ups and special requests in between.

1. We offer superior commercial cleaning services Charlotte NC for commercial properties. With new build outs, new commercial property occupants or very steady commercial property tenants, we are flexible and attention detail oriented to understand the requirements of each units’ cleanliness standards and the appropriate cleaning time and routine to effectively serve each one with a custom but superior clean. Commercial property owners and management teams do not have to hear about or deal with janitorial cleaning matters but can focus on new leases and other property maintenance issues. We team also had experience with light emergency remediation and clean up (burst pipe leads to small flood or broken ceiling tiles that cause mess, etc.).

1. We provide commercial cleaning services Charlotte NC for medical facilities. Our team is methodical and detailed to ensure the cleanliness expectations are document, shared and executed by our team members within medical facilities (clinics, dental offices, therapy centers, etc.). We routinely clean common areas, exam rooms, break rooms, bathrooms, laboratories and the medical staff’s workspace. Our cleaning technicians ensure that the facilities are disinfected and dust is removed so the medical team can focus on patient care and patients can focus on getting well.

1. We executes commercial cleaning services Charlotte NC for business offices.  Our team is efficient and provides routine cleaning in business office spaces. We clean common areas, mail rooms, supply rooms, conference rooms, offices, cubicles, bathrooms and break rooms within business offices. Our cleaning technicians ensure that the facilities are at their best for for staff and guests alike. We are flexible to clean at a convenient time that doesn’t interfere with the business operations. Both the high level of cleanliness (low dust and disinfected surfaces) supports high productivity and fewer missed work days among team members.

How do you go about assessing an office/site for commercial cleaning?

Many potential clients in the Charlotte, NC area reach out to us initially by filling out an online request for proposal for commercial cleaning. After we review the commercial cleaning request for proposal, our team may be able to send a customized proposal with quote based on the specifications outlined but many times, we will schedule a walkthrough of the facility that requires service to ensure that we have a clear understanding on not only the space but also special features and any specific commercial cleaning tasks. Based on the location, property size, facility features, special cleaning requests, working conditions, frequency and required commercial cleaning schedule, we will put together a customized commercial cleaning proposal and quote.

What steps are involved to get a quote?

A potential client only needs to reach out with basic information, provide verbal clarification via a call, and share photos or meet with our team once in person to get a comprehensive, customized commercial cleaning service proposal. Based on the location, property size, facility features, special cleaning requests, working conditions, frequency of cleaning service and required commercial cleaning schedule, we will provide a custom commercial cleaning proposal and quote.

What are price ranges and which variables affect pricing?

We provide customized commercial cleaning proposals for potential clients in the Charlotte, NC area. Our proposals are customized based on a variety of factors such as: location, property size, facility features, special cleaning requests, working conditions, frequency of cleaning service and required commercial cleaning schedule.  A small office in the Charlotte, NC area requiring a minimum of bi-weekly commercial cleaning service should expect to pay a minimum of $250/month or $115/visit when the expense is annualized.

What certifications do you have?

There are no certifications required for commercial cleaning companies or individuals serving in the commercial cleaning industry in Charlotte, NC; however, most of our team members have several years of experience in the field and our company is verified and validated by several large scale service provider platforms including Angi.com and Bark.com. Additionally, we are accredited and hold an A Rating with the Better Business Bureau.

What “green” chemicals do you use?

Expert Cleaning Solutions has several different options for effective cleaning products and we strive to incorporate environmentally friendly and green seal products for windows, carpet, and surfaces whenever possible and certainly upon request. We use Clorox Hydrogen Peroxide Cleaner Disinfectants (EPA Registered, Green Cleaning Option) in many cases. Additionally, for our electrostatic spray service, which kills viruses on floors and surfaces, we use a commercial-grade, environmental and human friendly formulated disinfectant: Bioesque Botanical Disinfectant Solution (on EPA’s list N to kill COVID-19).

How does your cleaning process change for different types of facilities?

Our cleaning process for all commercial clients is centered around our standard to be effective, which means being effective by having the right equipment and supplies to properly clean commercial facilities, killing germs and removing dirt, stains and debris; executing effective commercial cleaning by setting standards among our team members for what it means to leave a facility clean; effective with our commercial cleaning crews’ time by providing training, supplies and properly staffing based on a commercial facility needs and the size of the job. Although we execute a high level of commercial cleaning service at all customers’ facility a few variations in our approach. As an example for Medical Facilities, our team deems three essential pillars for effective commercial cleaning for healthcare facilities, medical offices, doctors offices, medical exam rooms, therapy centers and specialty medical testing sites:

1. We utilize potent, healthcare grade disinfectant products to ensure healthcare and medical facilities are free of bacteria and viruses.
2. Our protocols include measures to prevent cross contamination between areas of cleaning
3. We use highly effective and specialized, commercial cleaning equipment & supplies for all janitorial and deep cleaning services.

What are some signs an office needs commercial cleaning?

All places of business and workplaces, just like homes, need to be cleaned and care for. When commercial cleaning services are needed this is usually a positive affirmation to one or more of the following statements:

1. There is visible dirt, dust, debris or stains on the floor in the office
2. Employees are asked (formally or informally) to perform cleaning tasks that are outside and unrelated to the job descriptions they were hired for
3. Employees are missing a lot of work due to allergy and cold/flu/COVID symptoms
4. The company does not own commercial cleaning equipment: HEPA vacuum cleaner, all purpose surface disinfectant spray, window cleaner
5. The bathrooms have a bad smell, trash receptacles are overflowing, paper and hand cleaning supplies are not refilled regularly
6. The current cleaning company does a poor job, does not have a reliable staff to show up or does not have proper equipment to execute the commercial cleaning scope of work
7. There are certain areas of the office that are embarrassing our employees do not want to show/be in
8. Your company has recently moved to a new building or office space and want to maintain the move in level of cleanliness

What are signs the job has been done correctly? 

After the initial commercial cleaning service appointment, our team will send before and after photos of the facility. We often times get email, text or phone calls from clients who are thrilled to see the facility at its cleanest level. During subsequent commercial cleaning visits, our team regularly takes photos to document our work; however, we do not send photos or formal communication every service. For feedback/communication log, our clients are encouraged to text or email us with any comments, questions, suggestions or changes that we can apply during future commercial cleaning service dates. After a couple of weeks of service, we will humbly request a public company review to be written, which ultimately serves as a litmus test for the quality, reliability and value of our team’s commercial cleaning work. Over the years, we have also come to believe that new client referrals around the Charlotte area is a sign of a job well done.